Terms and Conditions

Hereafter ‘client’ refers to the party who have booked a Geotour. This may be a group booking or an individual booking.

Booking

Please book your Geotour by 12 noon the day before the start date. No bookings will be accepted after this time. This is to ensure we can provide the best service to our clients.

The on-line booking form must be completed with all clients in a group being represented by the on-line booker.

Other parties may be taking part in the same Geotour. This goes for all Geotours with the exemption of Bespoke and Custom Geotours.

Discounts are on any one booking.

Children

Participants under 18 years old must be accompanied by parent/guardian/responsible adult.

Weather

All tours are weather dependent. Lochaber Geopark will try its best to work around the weather conditions.

Pets

Well-behaved dogs on a leash at all times are allowed on Geotours. The pets are the sole responsibility of the owner.

Law

All clients must, at all times, comply with all laws applicable in Scotland. This covers abusive behaviour and driving laws.

Cancellation and Returns Policy

Money paid cannot be transferred to another date unless Lochaber Geopark decides so.

Should the client cancel less than a calendar month (30 days) in advance, 50% of cost of Geotour will be refunded.

If the client cancels one week (7 days) or less before the Geotour start date there is no refund.

If Lochaber Geopark cancels a Geotour, which may be due to unforeseeable circumstances such as severe weather or illness of the guide, the client will receive a full refund.

The client has the right to cancel within 14 days after purchase online and receive a full refund, in accordance with the Consumer Protection Act.

Insurance

Lochaber Geopark has public liability insurance for Geotours. This does not include personal accident or belongings insurance. Participants should arrange their own cancellation insurance.

Waiver

All clients, on arrival for the Geotour, must sign a waiver produced by Lochaber Geopark for liability of Geotours, on the start day of the Geotour

Data Protection

The information will be used by Lochaber Geopark Association and Trading under GDPR regulations, updated in 2018. The information will be used by those working for Lochaber Geopark, who are involved in the planning and delivering of the tour, and never passed onto anyone else. More info on our privacy policy can be found on our Privacy & Cookies page.

Coupon Code for Friends of Lochaber Geopark members please get in touch with Lochaber Geopark if you need the coupon code for your member discount.